Return and Refund Policy

At Addings Home, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

You may request a return or exchange if:

• The item you received is damaged or defective
• You received the wrong product
• The item does not match the description on our website

To qualify for a return, the item must:

• Be returned within 7 days of delivery
• Be unused, unwashed, and in its original packaging
• Include any tags or labels that came with the product

2. Non-Returnable Items

For hygiene and safety reasons, some items may not be eligible for return if they have been opened or used. These may include:

• Duvets
• Blankets
• Towels
• Bedding items

Returns will only be accepted if these products are unused and in their original condition.

3. Return Process

To request a return:

1. Contact our customer support within 7 days of receiving your order.
2. Provide your order number and reason for return.
3. Our team will review your request and provide instructions for returning the item.

4. Refunds

Once we receive and inspect the returned item:

• If approved, your refund will be processed.
• Refunds will be issued through the original payment method where possible.
• Refund processing may take 3–7 business days depending on your payment provider.

5. Exchanges

If you received a damaged, defective, or incorrect product, we may offer a replacement or exchange depending on product availability.

6. Return Shipping

• If the return is due to our error (wrong or damaged item), Addings Home will cover the return shipping cost.
• If the return is for other reasons, the customer may be responsible for return shipping fees.

7. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Addings Home